BERLIN, Conn. – April 3, 2006 – The Connecticut Light and Power Company (CL&P) and Yankee Gas Services Company (Yankee Gas) remind customers that the Winter Protection Program for 2005/2006 will come to a close on Saturday, April 15. CL&P and Yankee Gas participants with an outstanding balance must call as soon as possible to make payment arrangements.
CL&P and Yankee Gas are willing to work with customers who are having financial difficulties and will do everything they can to avoid shutting off customers for non-payment. CL&P customers are urged to call CL&P's Credit & Collections Center at 1-800-286-2828 (860-947-2828 in the Hartford and Meriden calling areas) to make payment arrangements. Yankee Gas customers should call 1-800-438-2278 to request payment arrangements for their gas bill.
The Winter Protection Program is one of several programs CL&P and Yankee Gas offer individuals and families with financial challenges. The companies work year-round with social service providers and agencies to educate customers on the programs available in the cities and towns they serve, including energy assistance through the Connecticut Energy Assistance Program (CEAP). CEAP provides financial assistance to help Connecticut residents pay their heating bills. As an example, a household with an income below 150 percent of the federal poverty level guidelines ($29,025 for a family of four) would qualify for CEAP. Households with elderly or disabled members qualify for CEAP with incomes at or below 200 percent of the federal poverty level ($38,700 for a family of four).
Another energy assistance program, the Contingency Heating Assistance Program (CHAP), provides energy assistance to moderate-income households whose income is at or below 60 percent of the state median income level ($51,601 for a family of four).
The deadline to apply for energy assistance is Friday, April 14. Customers should call 2-1-1 Infoline immediately for local agency information regarding where they can apply for energy assistance. “We encourage customers with financial challenges to apply for energy assistance which can reduce what they need to pay toward their energy bills,” said John Ferrantino, director of customer solutions for CL&P and Yankee Gas. “CL&P and Yankee Gas also provide other customer programs, such as matching payment plans and weatherization programs, that can help further reduce customers’ energy burdens,” added Ferrantino.
CL&P and Yankee Gas' weatherization services are available for qualified customers who are at or below 60 percent of the state median income. CL&P’s Weatherization Residential Assistance Partnership (WRAP) program and Yankee Gas' weatherization program provide free energy conservation services to qualified customers to help them save energy and money by making their homes more energy efficient. For information regarding CL&P’s or Yankee Gas’ weatherization programs, please call 1-800-388-9727.
Yankee Gas Services Company (Yankee Gas) is Connecticut’s largest natural gas distribution company, delivering safe, reliable natural gas service to approximately 196,000 customers in 71 cities and towns. Yankee Gas is expanding Connecticut’s energy options and increasing customer choice by extending the availability of clean, efficient natural gas throughout the state. Yankee Gas is part of the Northeast Utilities System (NYSE: NU). For more information, please visit www.yankeegas.com.
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