[Back to Update List]

Yankee Gas Services Company
P.O. Box 270
Hartford, CT 06141-0270
(800) 989-0900

News Release
Yankee Gas Reminds Customers to Keep Outdoor Gas Meters and Appliance Vents Free of Snow and Ice
MEDIA CONTACT:Karen SamideAshley Duncan
Office:(860) 665-5353(860) 665-2781
After Hours:(800) 789-2290(800) 789-2290

Blocked vents could result in loss of natural gas heat or hot water service

BERLIN, Conn., December 28, 2010 — Yankee Gas reminds customers with outdoor natural gas meters, or with water heaters or furnaces that are vented to the outside, to keep meters and appliance vents clear of snow and ice to ensure continued service. Although outdoor natural gas meters are designed to withstand harsh winter weather conditions, many home heating systems have a safety feature that shuts off heaters when natural gas meters or appliances are not venting properly.

With blizzard-like conditions affecting much of the state earlier this week, it is possible for snow or ice to accumulate and block meter and appliance vents, causing loss of heat or hot water service. If snow or ice is found near an outdoor natural gas meter or appliance vent, it is important that it be brushed away gently to keep the vent clear.

To avoid natural gas service problems, customers are advised to follow these basic tips:

Yankee Gas is Connecticut's largest natural gas distribution company, delivering clean, efficient, safe and reliable natural gas to more than 205,000 customers in 71 cities and towns. Yankee Gas is a Northeast Utilities company (NYSE: NU). For more information, please visit
# # #

[Back to Top]