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Yankee Gas Services Company
P.O. Box 270
Hartford, CT 06141-0270
(800) 989-0900

News Release
Yankee Gas warns customers against fraud
MEDIA CONTACT:Sandy St. Pierre
Manager, Corporate Communications
Office:(203) 639-4423
After Hours:800-279-1173
MERIDEN, Conn., October 24, 2001 (NYSE: NU) -- Several Yankee Gas customers in the Meriden and Waterbury areas have reported receiving phone calls from individuals claiming to be from Yankee Gas who are offering to clean their furnace for a specified fee. While Yankee Gas does perform this type of work, it does not call customers to sell this service over the phone. These fraudulent telemarketing calls have been occurring over the last couple of days.
If customers do receive such a phone call, they should question the caller to find out more information. Customers are also advised that if anyone comes to their home to sell them any service or to perform any service work, they should ask to see identification. If they have any concerns or questions, customers are advised to call Yankee Gas Customer Service at (800) 989-0900.
Yankee Energy System, Inc.,(YES) which is part of the Northeast Utilities system, includes Yankee Gas Services Company, the largest natural gas distribution company in Connecticut serving approximately 187,000 customers in 69 cities and towns throughout the state. Yankee Energy also includes Yankee Energy Financial Services Company, which provides a full range of residential and commercial energy equipment financing options. Further information about YES can be obtained from its Web sites: www.yankeeenergy.com, www.yankeegas.com and www.yankeefinacialservices.com


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