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Yankee Gas Services Company
P.O. Box 270
Hartford, CT 06141-0270
YANKEE GAS REMINDS CUSTOMERS TO KEEP OUTDOOR METERS AND APPLIANCE VENTS FREE OF SNOW AND ICE
Blocked vents could result in loss of natural gas heat or hot water service
BERLIN, Conn., January 27, 2009 — Yankee Gas Services Company, part of the Northeast Utilities System, reminds customers with outdoor natural gas meters, or with water heaters or furnaces that are vented to the outside, to keep meters and appliance vents clear of snow and ice to ensure continued service. With the amounts of snow and ice forecasted, it is possible for snow or ice to accumulate and block meter and appliance vents, causing loss of heat or hot water service.
Natural gas meters are usually located about 15 inches off the ground. If snow or ice is found near an outdoor natural gas meter or appliance vent, it is important that it be brushed away gently to keep the vent clear. Although outdoor natural gas meters are designed to withstand harsh winter weather conditions, many home heating systems have a safety feature that shuts off heaters when natural gas meters or appliances are not venting properly. Some appliance vents may be only a foot to three feet off the ground outside of a house, while other appliances may be vented through a chimney.
To avoid natural gas service problems, customers are advised to follow these basic tips:
Keep your meter and appliance vents clear of snow and ice
Keep the meter visible at all times and accessible for maintenance and emergency responders, such as Yankee Gas service mechanics and public safety officials
Make sure water dripping from your eaves or roof is not freezing on the meter
Keep meter and appliance vents unobstructed and free of debris
Never kick or hit your natural gas meter or its piping to break away built-up snow or ice
Yankee Gas Services Company (Yankee Gas) is Connecticut’s largest natural gas distribution company, delivering safe, reliable natural gas service to approximately 205,000 customers in 71 cities and towns. Yankee Gas is expanding Connecticut’s energy options and increasing customer choice by extending the availability of clean, efficient natural gas throughout the state. Yankee Gas is part of the Northeast Utilities System (NYSE: NU). For more information, please visit www.yankeegas.com.
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