News Release
WMECo Launches Mobile Web Site
Customers will be directed to the new site when visiting wmeco.com from a mobile device
SPRINGFIELD, Mass., May 9, 2012 – Western Massachusetts Electric Company (WMECo) today launched a mobile web site for customers who use smart phones. Using the new mobile site, customers can view their account, pay their bill, view current power outages or report a new power outage, all from the specially designed web site.
“It’s important to us that our customers feel we are accessible. They have told us they want more and easier ways to manage their accounts and receive information from us, so this is a logical next step for us to deliver on that request,” said Peter Clarke, WMECo president and chief operating officer.
The mobile web site works with either an iPhone or Android device. When customers access wmeco.com from a smart phone, they will be automatically directed to the mobile-friendly website. In addition to the functions mentioned previously, the mobile site puts customers one touch away from calling or emailing WMECo Customer Service and from accessing the Company’s Twitter, Facebook and YouTube pages. Customers may also click a link on the site to view the Company’s full web site.
Western Massachusetts Electric Company, a Northeast Utilities company (NYSE:NU), serves approximately 210,000 customers in 59 communities throughout western Massachusetts and is committed to the environment, economic development and the health of the communities it serves. For more information, please visit our website: www.wmeco.com. Friend us on Facebook, and follow us on Twitter: @wmeco.
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